Cancellations must be made at least 7 days prior to the guests arrival date. Cancellations made outside of this time frame will not be eligible for a refund of the room deposit. The cancellation penalty is dependent upon the guests arrival date and will result in at least one room night and associated taxes. After check-in, a shortened stay will remain charged in full per the original reservation.
For group reservations of ten (10) rooms or more, please refer to the group contract for the applicable cancellation policy.
Pet Policy
White House Inn welcomes up to two pets per hotel room. Pets must be well behaved and under 100 lbs. A non-refundable $150 pet cleaning fee is required for one pet, and $200 for two pets. Qualified services animals are welcome at no additional charge. Please note that you will be required to agree to our Pet Policy Agreement during your stay.
Rates
Rates as shown or quoted over the phone are based on per night double occupancy and are subject to the 15.2% California Lodging Tax. Availability and rates for specific dates can be viewed by clicking on the “Check Rates/Book Now” link.
Deposit
100% of room charges are taken as a deposit at the time of booking. Payment can be made with Visa, MasterCard, American Express, Diners Club, or Discover.
Additional Person
All rooms have a Queen- or King-sized bed and can accommodate up to two persons. Our online booking system will only allow you to enter more than two guests when reserving rooms that can accommodate more than two persons. Children and infants do qualify as guests.
Some King Deluxe rooms can accommodate one additional persons for a rate increase of $50 per person/per night. This rate increase is already reflected in the price in our online booking system when you enter three guests for these three person maximum occupancy lodgings.
For assistance with making a reservation for an additional person, please email us at stay@whitehouseinnnapa.com
Children
White House welcomes well-behaved children of all ages. Some of our rooms can accommodate parties larger than two people, while occupancy in other rooms must be limited to two people of any age, including infants. Please note maximum occupancy and additional per person rate increase described above. At this time, we are not able to provide any cribs or pack ‘n plays.
Check-in and Check-out Times
Check-in starts at 4:00 pm. Check-out time is 11:00 am.
Parking
Complimentary parking for one vehicle per room is available to our guests during their stay at our Napa hotel.
We are a Smoke-Free Hotel
White House is a 100% non-smoking property. A $250 cleaning surcharge will be imposed to any room where guests have smoked with disregard for our policy.
Guest Responsibility
While accidents do happen, guests will be financially responsible for damage due to gross negligence.
No Elevators
Due to the historic nature of the property, all rooms on the second floor and third floor require the use of stairs as the Inn does not have an elevator.